Frequently Asked Questions

Have questions about our service, or the Internet in general? Take a look at our FAQ (Frequently Asked Questions) section.

Software Downloads

Wondering where to download InfoWest software, or where to find other programs to help you on the Internet? Our Software Downloads section can help.

Setup Our Services

Do you need assistance setting up an InfoWest dialup, DSL, or wireless connection? Look no further. Click here for information on how to do it.

Billing

Have a billing question? Check out the billing section of our FAQ, or you can contact the billing department via e-mail at the address billing@infowest.com.

Spyware Scan

Are you getting a lot of popups or does your homepage constantly change? If so, you might have spyware installed on your computer. To find out, use our free spyware scanner.

Additional Support Options

Your satisfaction is our priority here at InfoWest. When it comes to support, you'll get fast responses from qualified technicians to get you back in working order as soon as possible. This website is only one of ways we are available to assist you.

If you can't find the answers you are looking for on our site, or need assitance beyond what is covered here, please e-mail us at support@infowest.com or give us a call at one of these numbers:

St. George Technical Support:

435-674-0165 ext. 2 or call toll-free 1-866-INFOWEST
Weekdays 8 AM to 10 PM
Saturdays 10 AM to 3 PM

Cedar City/Beaver Area Support:

435-865-0606 or call toll-free 1-888-229-0721
Weekdays 9 AM to 8 PM
Saturdays 10 AM to 3 PM