Meet the People Behind the Internet: Spotlight on Caleb Sibayan
At InfoWest, delivering the Ultimate Internet Experience isn’t just a goal; it’s a commitment. Today, we’re excited to spotlight one of the dedicated individuals who make this possible—Caleb Sibayan.
Caleb is a vital member of our Support Operations team, where he plays a key role in managing internet issues and outages. His day-to-day responsibilities are crucial to maintaining the seamless service our customers rely on. But beyond his professional role, Caleb enjoys long drives, immersing himself in music, and engaging in games and online chats with friends.
Caleb’s dedication was especially evident during a recent large-scale outage. “We had a significant issue a couple of weeks ago, and most of the team had already headed home for the evening. I stayed a few hours later to ensure we were caught up on all the calls and issues,” Caleb shared. This level of commitment is a testament to Caleb’s work ethic and his genuine care for resolving customer problems.
In the fast-paced world of Support Operations, problem-solving is a daily challenge, and Caleb thrives on it. “I’m most proud of how quickly InfoWest adapts to difficult situations,” he says. His pride reflects the dynamic and responsive nature of our team, and we’re grateful for his relentless efforts.
Caleb’s contributions don’t go unnoticed, and we want to extend a heartfelt thank you for all that he does. His commitment to making our customers’ days a little easier is truly appreciated. Here’s to Caleb and the many others who help InfoWest deliver the Ultimate Internet Experience.
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