Are All ISPs the Same?
You might think all Internet Service Providers (ISPs) do the same thing—so picking the one with the fastest speeds and lowest price is the best option, right? That’s not always the case.
Not all ISPs are created equal. A quick look at Google Reviews shows that some, like InfoWest, are loved and admired—not only for fast internet speeds and great prices, but also for incredible service and reliability.
What Should You Look for in an Internet Service Provider?
✔️ Speed
Are you a gamer? Working from home? Depending on your usage, you may not need the fastest speed available. At InfoWest, we don’t believe in locking you into long-term contracts—you can try out the service and test which speed tier works best for your household.
Most customers find that speeds between 100 Mbps and 250 Mbps are more than enough to keep all devices running smoothly.
Pro tip: The most accurate way to check your internet speed is by connecting directly to your router with an Ethernet cable. Wi-Fi performance can vary depending on walls, distance from the router, and the number of connected devices.
✔️ Discounts for Veterans, Seniors, Nonprofits
At InfoWest, the price you see is the price you get. While we don’t offer specific veteran or senior discounts, we do offer several ways to help you save money.
First, our sales team is trained to only recommend what you truly need—even if that means suggesting a lower-cost plan. Internet needs can vary month to month and year to year, so with no contracts, you’re free to upgrade or downgrade anytime. We even offer free speed trials, so you can find out exactly what works for you.
If you’re a seasonal resident, ask about our Snowbird Plan—perfect for part-time use. You can pause full service during off months while keeping just enough connectivity to support devices like cameras and smart home systems.
✔️ Hidden Fees
Some ISPs bury surprise charges in your bill. That’s why in 2024, ISPs were required to display a clear “nutrition label” to show what customers are actually paying for.
At InfoWest, we don’t do hidden fees. We price our service with taxes included, and we’re proud to grandfather our customers into the pricing they signed up with. Simplicity, transparency, and fairness are part of the InfoWest way.
✔️ Reliability
InfoWest Wireless is extremely reliable—and our Fiber Internet is known as one of the most dependable connections in the communities we serve.
Other ISPs may throttle speeds during peak hours or share bandwidth between households. Not InfoWest. Your speed is your speed, all the time.
✔️ Customer Service & Tech Support
Need help? InfoWest has 24/7 tech support based right here in the Mountain West. All of our billing representatives are located in Utah, along with the vast majority of our technical support team.
Our team works around the clock to keep you connected—and chances are your friends, neighbors, or favorite local business already trust InfoWest.
✔️ Community Support
Have kids on sports teams or in clubs that need sponsors? Does your business host charity events or community tournaments?
InfoWest is proud to be a community-first ISP. In fact, over 50% of the 2024 and most 2025 “Best of Southern Utah” businesses trust InfoWest.
From Trail Hero to the St. George City Marathon, InfoWest is there—often donating service to help keep event costs low while ensuring top-tier connectivity.
Choose InfoWest Today
Big enough to deliver the speeds you need. Small enough to care about you.
