Business phone systems from people who pick up when you call.
A cloud phone system for Southern Utah businesses. No phone server to buy or maintain, and support from people who live here.
- Phone menu, mobile app, and call queues on every plan
- Keep your existing phone number
- Call the US, Canada, and Mexico with no per-minute charges
Every feature a modern phone system should have
These are the features businesses use most. The full list is below.
Auto-Attendant (phone menu)
Greet callers with a professional menu to direct calls.
Mobile App & Webphone
Take your office line anywhere on your cell or computer.
Call Analytics
See call volume, answer times, and who is on the phone.
Call Recording
Record calls for training, quality, and record-keeping. 3 or 12 month* storage.
Voicemail to Email
Get voicemails as audio files sent directly to your inbox.
Voicemail Transcription*
Read your voicemails instead of listening to them.
Call Queues & Ring Groups
Hold callers in line and ring the right group, so nobody gets a busy signal.
Unlimited Calling
Call the US, Canada, and Mexico without per-minute charges.
Keep Your Number
We'll move your existing phone number over for you.
Call Transcription*
Read a text transcript of any recorded call in your web portal.
Business Hours Schedules
Route calls one way during business hours and another after close.
eFax
Connect your fax machine, or send and receive faxes through our portal or email.
*Premium Feature
- Answering Rules Create custom rules for how calls are handled based on time of day or who is calling.
- Call Barge Let a manager listen in on a live call for training, or 'barge' in to assist.
- Call Forwarding Automatically forward calls to another number, like your cell phone.
- Call Logs Access a detailed history of all inbound, outbound, and missed calls.
- Call Park Place a call in a shared 'parking spot' for anyone in the office to pick up.
- Call Routing Intelligently direct incoming calls to the right person or department.
- Call Routing Failover Automatically reroutes calls to a backup number if your Internet is down.
- Caller ID Routing Direct calls from specific phone numbers to a designated person automatically.
- Company Directory A dial-by-name directory for callers to easily find people.
- Custom Greetings Record or upload your own professional greetings for any scenario.
- Custom Hold Music Upload your own music or marketing messages for callers on hold.
- Dial by Extension Let callers dial an extension directly.
- Dial by Name Let callers find a person by spelling out their name on the keypad.
- Direct Extension Numbers Assign a unique, direct phone number to a specific user or extension.
- Email to Fax Send a fax directly from your email account by attaching a document.
- Fax to Email Receive incoming faxes as PDF attachments directly in your email.
- Fax Machine Adapter Keep your fax machine. Our adapter stores each fax and forwards it securely, so faxes go through reliably over the Internet. The adapter's line carries faxes only, not voice calls, and it comes with your eFax line at no extra cost.
- Hot Desking Log into any compatible phone and use it as your own.
- Intercom Make a direct, one-way announcement to another user's phone.
- Multi-location Connect all your office locations under one seamless phone system.
- Number Blacklisting Block unwanted calls from specific numbers like spam or robocallers.
- Paging Make a one-way announcement to a group of phones at once.
- Presence Monitoring See the real-time status (available, on a call) of your colleagues.
- Shared Line Appearance Share one number across several phones.
- Speed Dial Program frequently called numbers for quick, one-touch dialing.
- Text-to-Speech Greeting Type out your greetings and have them converted into a natural-sounding voice.
- 3-way conferencing Easily add a third person to any active call to create a conference.
- Unified Caller ID Ensure all calls show your main business number as the Caller ID.
- User Web Portal A personal web portal for every user to manage their own settings.
- Visual Voicemail See a list of your voicemail messages and manage them in any order.
Simple, flexible pricing for your business
Two plans, priced per user. Run the calculator for a monthly estimate.
Business Voice
The plan most businesses pick. A dedicated line for every user.
$40*/mo
For the first user
$20*/mo
For each additional user
- Cloud phone system
- Dedicated line & extension per user
- Direct phone number for first user
- All standard features included
Business Voice Premium
Adds voicemail and call transcription, voice-controlled menus, and 12-month call recording.
$45*/mo
For the first user
$25*/mo
For each additional user
- Everything in Business Voice, plus:
- Voicemail Transcription
- Call Transcription
- Voice-controlled phone menu
- 12-Month Call Recording
Avg. cost per user
$24.00
Total monthly cost*
$120.00
Not sure which plan fits? Scott will help you size it to your team.
Call Scott: (435) 272-4442*Prices do not include required taxes and fees, which vary by location and appear on your bill. The per-user charge and eFax service are not subject to these additional fees.
Unlimited calling covers normal business conversation between people and is subject to the InfoWest Fair and Reasonable Use Policy. Call centers and other high-volume operations need a plan quoted to that volume. Call us and we'll build one.
Business Voice needs power and Internet at your office to reach 911. 911 details
Phones set up for how your business works
We match Yealink desk phones, cordless sets, conference phones, and headsets to how your team works, then set them up for you.
Yealink T44U
Primary Desk Phone
- Color Screen
- 8 Buttons
- Noise Cancellation
- USB Headset Port
$165 each, before term credits
Yealink T54W
Premium Desk Phone
- Large Tiltable Screen
- 10 Buttons
- Bluetooth & WiFi
- Noise Cancellation
$269 each, before term credits
Yealink W73P
DECT Cordless System
- Base + Handset
- Color Screen
- Supports 10 Handsets
- Excellent Range
$175 each, before term credits
Yealink W73H
DECT Cordless Handset
- Expansion Handset
- Requires W73P Base
- Vibrant Color Screen
- Long Battery Life
$120 each, before term credits
Yealink CP925
Conference Phone
- For Small-Medium Rooms
- HD Audio Quality
- Noise Cancellation
- Touchscreen Display
$549 each, before term credits
Yealink WH62
Wireless Headset
- All-day Comfort
- Dual Microphones
- Works with Desk Phones
$159 each, before term credits
Yealink EXP50
Expansion Module
- For Yealink T54W
- 60 Programmable Keys
- Large Color Display
- Ideal for Receptionists
$129 each, before term credits
Hardware credits with a term
Standard pricing is month-to-month. Choose a term and get a one-time hardware credit toward your new phones.
1-Year Term
$40
One-Time Hardware Credit / Line
2-Year Term
$80
One-Time Hardware Credit / Line
3-Year Term
$120
One-Time Hardware Credit / Line
End a term early and you repay a prorated share of your hardware credit.
The InfoWest advantage
The phones come with the same thing your Internet does: a local team that picks up.
Local support
Your neighbors in Southern Utah answer the phone and set up your system.
Simple, honest pricing
No hidden fees, confusing contracts, or annual pricing gimmicks. The number the calculator shows is the number on the bill.
We handle the switch
We move your numbers, set up the system, and install the phones. Your old service stays on until the transfer is done.
Expert installation
We set up the system around how your business takes calls.
Trusted by Southern Utah businesses
"Installation went great! Thomas and Heather were very helpful and very informative. So glad we switched over to info west!"
"Installation was on time and they listened to our concerns and answered all our questions! Customer service was FABULOUS!!"
